Contact Us at Reelthefuse@gmail.com

Return Policy


 

LIMITED ONE-YEAR WARRANTY


Fuse Reels LLC (“Fuse”) offers a one-year warranty from the date of purchase for all Fuse products. If
you believe you have received a defective product, please Email us at reelthefuse@gmail.com
Please provide a valid proof of purchase in your initial enquiry, such as your order number at
www.Kickstarter.com/www.Indiegogo.com/www.fusereel.com, or a receipt from an authorized retailer.
Unfortunately, we cannot provide any warranty for products without proof of purchase.
This warranty strictly does not cover damage resulting from negligence, misuse, wear and tear, or any
use not in accordance with product instructions (dropping the product, etc.).
PRODUCT TROUBLESHOOTING

If you’re experiencing any problems with your Fuse Reels LLC product, please email us at
reelthefuse@gmail.com 
Please clearly specify the issue with your purchased item. If the problem cannot be resolved and the
items were purchased within 14 days, we will issue you a full refund including all delivery charges.

LIMITED WARRANTY

Fuse warrants all Fuse products against defects in material or workmanship for a period of one (1) year
from the original date of purchase of the product by a consumer (the “Warranty Period”). Fuse does not
warrant, and is not responsible for, any charger or other device made by anyone other than Fuse. If a
material or workmanship defect arises with regard to any Fuse product, and a valid claim is received
within the Warranty Period we will, in our sole discretion, either: (i) repair the Fuse product using new
or refurbished parts; (ii) replace the Fuse product with a new or refurbished Fuse product; or (iii) refund
the purchase price of the defective Fuse product. For the purposes of this limited warranty,
“refurbished” means a product or part that has been substantially returned to its original specifications.
Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by
applicable law, Fuse expressly disclaims any and all other warranties express or implied, including any
warranty of quality, non-infringement, merchantability or fitness for a particular purpose and you
specifically agree that Fuse shall not be liable for any special, incidental, indirect, punitive or
consequential damages for breach of any warranty of any type on any Fuse product. For the avoidance
of doubt, the limited warranty does not cover damages that arose from negligence, misuse, wear-and-
tear or failure to follow the product instructions (e.g. dropping the product etc.). In addition to and
without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any
circumstances, cover the replacement or cost of any electronic device (including but not limited to any
charging devices, computer, etc.) or personal property connected to or used in conjunction with any
Fuse product.